Privacy Policy
A legal disclaimer
Last Updated: 24/11/25
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The Coopers Touch is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website The Coopers Touch and when you use our cleaning services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue use of the site.
Information We Collect
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Personal Information
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We may collect the following types of information: you voluntarily provide when submitting a form, requesting a quote, or booking a service, such as:
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Name
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Email address
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Phone number
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Service address
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Booking details
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Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the site
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Cookies and tracking technologies (see Section 6)
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Service-Related Information
Details about the cleaning services you request, feedback you provide, or communication between you and our team.
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How We Use Your Information
We use collected information to:
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Provide and manage cleaning services
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Respond to inquiries or quote requests
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Improve website functionality and user experience
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Send appointment confirmations or updates
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Process payments securely
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Communicate promotions or updates (only with your consent)
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Maintain internal business operations and analytics
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Comply with legal or regulatory obligations
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How We Share Your Information
We do not sell your personal information. We may share your information with:
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Service Providers: such as payment processors, scheduling tools, or website hosting companies
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Employees or Contractors: solely for performing cleaning services
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Legal Authorities: if required to comply with laws, regulations, or legal processes
Any third party we work with is required to protect your information.
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Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
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Your Rights and Choices
Depending on your location, you may have the right to:
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Access, update, or delete your personal information
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Opt out of marketing communications
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Request a copy of your data
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Limit or restrict certain types of data processing
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To exercise your rights, contact us at:
Thecooperstouch@outlook.com
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Cookies and Tracking Technologies
We may use cookies and similar technologies to:
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Improve website performance
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Analyze user behavior
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Personalize your experience
You can disable cookies through your browser settings, but some features of the site may not function properly.
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Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent revision. Continued use of the site means you accept the updated policy.
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Contact Us
If you have questions about this Privacy Policy or need assistance, contact:
The Coopers Touch
Email: Thecooperstouch@outlook.com
Phone: 07737790409
Website: www.thecooperstouch.co.uk